Cue Help Article Knowledge Base

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• How to Delete your Account

  You can delete your account at any time by going to the subscription settings of your account. You can access the subscription settings by clicking on the dropdown menu and clicking on Subscription. you can find the subscription settings here You can delete your account by clicking on the DELETE YOUR ACCOUNT button. ![](https://storage.crisp.chat/users/helpdSome readers

• How To Add or Change Your Payment Details

  You can update your payment details, change your preferred payment method or delete your credit card at any time by going to the subscription settings of your account. You can access the subscription settings by clicking on the dropdown menu and clicking on the Subscription. you can find the subscription settings here You can switch to a Premium account by clickSome readers

• How to change your email or password?

  If you wish to change your email or password you can do so by going to the User settings of your account. You can access your user settings by clicking here. If you wish to change your email, type it below the first name and last name boxes. If you wish to change your password, just type it in, confirm it and click on SAVE. You can also change your photo, as wellSome readers

• How To Upgrade Your Account

  All of our trial account users have the benefits of premium accounts with all features included. After the 14-day trial period is over, their account will automatically be downgraded to a Freemium version of Cue. You can upgrade your account to a Premium at any time by going to the subscription settings of your account. You can access the subscription settings by clicking on the dropdown menu and clicking on the Subscription. ![you can find the subscrSome readers

• How To Downgrade Your Account

  If you wish to downgrade your account, you can do so at any time by going to the subscription settings of your account. You can access the subscription settings by clicking on the dropdown menu and clicking on Subscription. you can find the subscription settings here You can downgrade your account from Premium to Freemium by clicking on the DOWNGRADE TO FREEMIUMSome readers