Cue Help Article Knowledge Base
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The right place for creating your Cue.
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How to Customize Your Cue
After you’re done with connecting your Intercom or your own Custom Data, you may proceed to the customization of the Cue itself. First of all, you need to type in your domain. the domain on which you want your Cues to show up The sliders afterward allow you to customize the duration and the time in between different Cues. You can se
How to Set Up Hot Cue?
After Cue is shown to your visitors several times, then Hot Cue comes into play to score an additional trust level. Hot Cue does this by showing the total amount of people who converted in the last 7 or 30 days. Combining both Cue and Hot Cue notifications significantly increases your conversion rates, whether you are a SaaS or eCommerce business. Note: You can only use this feature if you’re subscribed to our Premium plan. Click here to read how you can [upgrade your accou
How to place your Cue on top of all elements on your website?
If for some reason your Cues are showing behind certain elements on your website, then there’s probably an issue with the z-index. The z-index property specifies the stack order of an element on your website. An element with greater stack order is always in front of an element with a lower stack order. If this is the first time you’re hearing about z-index then you should probably forward this help article to your developer. There are two ways you can adjust your Cue notifica
How to set up Urgent Cue?
Urgent Cue is a Cue variation created with the feeling of "fear of missing out" or FOMO in mind, which can additionally enhance social proof signals by creating fully-customizable Cue notifications. this is how the Urgent Cue notification looks like You can find the setup of the Urgent Cue right below Hot Cue. There are three things you need to define. **Custo
How to Pause your Cues
If you completed all the necessary steps for setting up your Cue the right way, and now would like to put all (or some) Cues on hold - worry not. You can always do so by clicking on the toggle buttons for each individual cue. you can pause your regular Cues The same principle applies to Hot Cues. as well your Hot Cue(https://storage.crisp.chat/users/helpdesk/website/aef006cb31d0a800/hot